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Customer services: 03300 242020
Businesses who are closing temporarily due to COVID-19
For any of our customers who have been forced to close due to the impacts of COVID-19 and you will therefore not be using any water. We can issue you a bill up to the point of closure and stop any estimated bills being issued until you reopen. This means you will only pay for what you've used and when you are then able to return to your business, we can resume normal charging. In order to do this, we need you take a meter reading (if applicable). We will then record your reading, issue a bill up to that read, and then resume your billing when your business reopens.