Document library

Please find below links to some useful documentation;

Charges and tariffs

2021-22

Statement of Board Assurance Tariffs 2021-2022
Castle Hill Household Scheme of Charges 2021-2022
Knowle Household Scheme of Charges 2021-2022
Oaklands Hamlet Household Scheme of Charges 2021 2022
Rissington Household Scheme of Charges 2021-2022

2020-21

Oaklands Hamlet Household Scheme of Charges 2020 2021
Rissington Household Scheme of Charges 2020-2021
Knowle Household Scheme of Charges 2020-2021
Castle Hill Household Scheme of Charges 2020-2021
Scheme of Charges Statement of Board Assurance 2020-2021

2019-20

Non-Household Scheme of Charges - Knowle 2019
Non-Household Scheme of Charges - Rissington 2019
Knowle Household Scheme of Charges 2019-2020
Oaklands Hamlet Household Scheme of Charges 2019 2020
Rissington Household Scheme of Charges 2019-2020
Statement of Board Assurance 2019 20

2018

Wholesale Tariff 2018
Wholesale Tariff statement of Board Assurance 2018
Household Scheme of Charges - Oaklands Hamlet 2018
Household Scheme of Charges - Knowle 2018
Household Scheme of Charges - Rissington 2018
Non-Household Scheme of Charges - Oaklands Hamlet 2018
Non-Household Scheme of Charges - Knowle 2018
Non-Household Scheme of Charges - Rissington 2018

2017

Schemes of Charges statement of Board Assurance 2017
Household Scheme of Charges - Oaklands Hamlet 2017
Household Scheme of Charges - Knowle 2017
Household Scheme of Charges - Rissington 2017

Plans and policies

Code of Practice
Complaints Procedure
Environmental Policy
Pipelaying Code
Quality Policy
Risk & Compliance Statement 2017
Statement of Response and Final Water Resources Management Plan
WRMP 2019 tables - Upper Rissington
WRMP 2019 tables - Five Oaks
Albion Water Drought Plan for Consultation - April 2021

Accounts and performance

Annual Accounts - 2014 
Annual Accounts - 2015
Key Performance Indicators 2017
Albion Water - March 2015
Albion Water - March 2017
Small Company Return March 2018
Small company return March 2020
Annual Customer Review 2020-21

Customer documents

Special Assistance Fund
Watersure - Oaklands Hamlet
Watersure - Knowle
Watersure - Rissington
Watersure - Castle Hill
Fire sprinkler policy